If you are wanting to exchange a product due to size, color, or satisfaction reasons, Bikers Gear will be happy to assist you. A flat rate $10 return freight charge applies to all exchanges to cover the cost of returning the exchanged goods to you. If your order qualified for the “Free freight over $200" a freight restocking fee equivalent to the original postage cost incurred by Bikers Gear will apply. When checking any spares parts please use due diligence in checking correct fitment before removing them from the packaging. Items like chains will be accepted for a return once they have been removed from their clear plastic package. It is recommended to you check the new item to the old item prior to removing it from the manufacturers packaging. We do understand that in some cases thi.